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What if I want to cancel my rental?

September 15, 2020 by Diba Chowdhury

A

What if I want to cancel my rental?

You can cancel your rental up to 48 hours advance notice without incurring any fees. If you cancel your order any time after that, you will incur a processing fee of $10. We process payment for the entire term on the day that we deliver your rental. The rental fee is non-refundable if you decide to cancel your rental once we have already delivered it. If you decide to cancel your rental after its been delivered, you will not be able to receive a refund and will be charged a pick-up fee of $26 (for Long Island Schools) or $36 (for Manhattan, Queens, Brooklyn, or Bronx schools) for us to come collect the rental.

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  • HOW IT WORKS
  • PRICING
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    • Students
    • Express Storage
    • Shipping Program
    • Other Services
    • Clutter Concierge
  • FAQ
    • FAQ
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  • BLOG
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