If you stored your items with us for summer storage, we will be reaching out to you via email around mid/late July. This email will have instructions on requesting your desired delivery date for your fall move in. If you have not received an email from us by the end of July, please check your spam folder or reach out to us directly to make sure that we include you in our delivery schedule. Once we collect responses back from all of our students, we will build our fall delivery schedule. The delivery schedule is based on your school’s move in schedule and your requested delivery date. Please note that we will do our best to accommodate your request but that we cannot guarantee your requested dates. Once we finalize our delivery schedule around early-mid August, we will email you your delivery date and appointment window on that date. Please make sure that you or a representative is available during the entire delivery window so that we can deliver items back to every student in a timely fashion. If we cannot reach you via phone or email on the date of your delivery, then we will consider it a failed delivery, charge a $25 (for Long Island Schools) or $35 (for Manhattan, Queens, Brooklyn, or Bronx schools) service fee and you will have to contact us to reschedule your appointment outside of our fall delivery schedule.
