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Can I change or cancel my reservation?

September 15, 2020 by Diba Chowdhury

A

Can I change or cancel my reservation?

You can change or cancel your reservation by logging into your account or visiting our contact us section on the website. You can also change or cancel a reservation by calling us at 1-855-NYBOXCO. We ask that you provide us with at least 24 hours notice, should you need to change or cancel your reservation. If you cancel or change your reservation within 8 hours of your appointment, you will be charged a $10 service fee. Any appointment that has not been cancelled but cannot be completed due to a customer’s non-responsiveness will incur a failed delivery charge of $26 (for Long Island) or $36 (for Manhattan, Queens, Brooklyn, or Bronx).

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  • HOW IT WORKS
  • PRICING
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    • Bin Rental
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    • Express Storage
    • Shipping Program
    • Other Services
    • Clutter Concierge
  • FAQ
    • FAQ
    • Privacy Policy
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  • BLOG
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  • LOG IN
  • BOOK NOW
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