Rentals are covered for the whole term if the damage is due to a mechanical or manufacturing error. Please call our office at 1-855-NYBOXCO if an issue occurs and we will discuss a remedy. If you damaged the rental due to your own negligence, then you will be responsible for the cost of replacing your rental. Any exterior or interior damage made to the rental while in your possession which we determine deems the rental unfit for future use will incur a fee equal to the purchase of the rental.
FAQS for Renting a Refrigerator or Microwave +
Do I have to be present to take delivery of my rental?
Yes, we require anyone that is renting from us to be present at the time of their delivery. If he or she is unavailable, they can appoint a friend or a roommate to take delivery. If you are appointing a friend to be present for your delivery, please email us their name, phone number and delivery location at least 24 hours prior to your appointment.
Do I receive my rental the day I move-in? And do I get to keep it until the day I move-out?
The price of your rental is good for 2 semesters, which covers the day you move in until the day you move out each year. Please contact us at 1-855-NYBOXCO or info@boxnco.com if you need to keep your rental over the summer or if you only want to rent a refrigerator, microwave or combo for only 1 semester.
